Frequently asked questions
FAQ
How long does shipping take?
Shipping typically takes 7–15 business days.
When will my order ship?
Orders are processed the same day they are placed.
How can I track my order?
You’ll receive a tracking number via email once your order ships.
Why hasn’t my tracking updated yet?
Tracking can take 2–5 days to update after shipping confirmation.
What if my item arrives damaged?
Contact us within 30 days with photos and we’ll arrange a replacement.
Can I cancel my order?
Orders can only be cancelled before they are processed and shipped.
How do I contact support?
Email us at: supportawwrapet@protonmail.com